EcoVadis is one of the world’s most comprehensive corporate sustainability rating tools – covering over 200 industries, 175 countries, and…

At QStory, we’re committed to powering a better everyday – a level of dedication that extends far beyond the contact…

Contact centre agents are often a customer’s first point of interaction with a brand. So, overworked and unhappy staff have…

Contact centres have an image problem. With staff turnover often running at double the national average and high levels of…