eBay Webinar: Radical autonomy for eBay’s front line teammates. Hear from eBay’s Director of CTO Solutions, James Stewart.
In response to the changing world of work, eBay is taking bold steps to empower their teammates with radical autonomy and flexibility.
In a recent conversation with Sheri Greenhaus, Managing Partner of CrmXchange, QStory’s CEO Wayne Thornhill and CRO Simon Beck shed…
At QStory, our mission is to create a better everyday life for customer service professionals. By empowering our clients’ agents…
In the rapidly evolving landscape of customer service, AI and automation are revolutionising how we handle routine tasks. These technologies…
In a world of AI and automation, much more complex demands are being placed on contact centre agents, while at…
From driving personalised service to unlocking new levels of operational efficiency, technology has the potential to transform the financial services…
In the first release of our new thought leadership video series, Simon Separghan, Former Managing Director of Customer Experience &…
QStory is excited to reveal that for the second year in a row we have been awarded a Gold Medal…
In the final release of our new series capturing NatWest’s QStory experience, Simon Separghan, Former Managing Director of Customer Experience…
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