Taking contact centres to the next level

Many of the best known and most customer centric brands are already seeing the benefits of implementing QStory’s Intraday Automation platform. We work closely with our customers to ensure their success – including efficiency, productivity and an engaged and motivated workforce.

We also work hard on our own success by listening to our customers, ensuring our platform evolves to solve today’s and tomorrow’s challenges.

2.3%

Average shrinkage reduction

2.6x

Average ROI

7%

Average increase in adherence

Want to know more?

    Case studies

    Domestic and General case study

    Domestic and General The UK’s leading specialist warranty provider for over 100 years, covering kitchen appliances, boilers…
    White papers

    Will I stay or will I go?

    Independent research: How flexible working is changing contact centres This white paper is based on independent research…
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