In a groundbreaking stride towards enhancing the agent experience and transforming scheduling practices within contact centres, QStory proudly unveils Agent…
QStory has signed a partnership agreement with Resident Operations to enable the optimisation of workforce performance in ways that not…
EcoVadis is one of the world’s most comprehensive corporate sustainability rating tools – covering over 200 industries, 175 countries, and…
At QStory, we’re committed to powering a better everyday – a level of dedication that extends far beyond the contact…
Contact centre agents are often a customer’s first point of interaction with a brand. So, overworked and unhappy staff have…
Contact centres have an image problem. With staff turnover often running at double the national average and high levels of…
We’re delighted to announce that we have become an approved Government Cloud supplier, making it easier for public sector organisations…
Contact centres have an image problem. With staff turnover often running at double the national average and high levels of…
Welcome to Dear Dave, our video series showcasing how Intraday Automation can transform your contact centre! In this episode, our…
Welcome to Dear Dave, our video series showcasing how Intraday Automation can transform your contact centre! In this episode, our…
Request a demo