eBay Webinar: Radical autonomy for eBay’s front line teammates. Hear from eBay’s Director of CTO Solutions, James Stewart.
In a recent conversation with Sheri Greenhaus, Managing Partner of CrmXchange, QStory’s CEO Wayne Thornhill and CRO Simon Beck shed…
QStory is excited to reveal that for the second year in a row we have been awarded a Gold Medal…
We are proud to announce that QStory is one of the top 500 innovative companies featured in the UK Innovation…
In a groundbreaking stride towards enhancing the agent experience and transforming scheduling practices within contact centres, QStory proudly unveils Agent…
QStory has signed a partnership agreement with Resident Operations to enable the optimisation of workforce performance in ways that not…
EcoVadis is one of the world’s most comprehensive corporate sustainability rating tools – covering over 200 industries, 175 countries, and…
At QStory, we’re committed to powering a better everyday – a level of dedication that extends far beyond the contact…
Contact centre agents are often a customer’s first point of interaction with a brand. So, overworked and unhappy staff have…
Contact centres have an image problem. With staff turnover often running at double the national average and high levels of…
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