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QSTV, Webinars 24 Jun 2024

How to Transform the Colleague Experience

In the first release of our new thought leadership video series, Simon Separghan, Former Managing Director of Customer Experience &…

Articles 18 Jun 2024

QStory Receives Gold Medal for Sustainability from EcoVadis for 2024

QStory is excited to reveal that for the second year in a row we have been awarded a Gold Medal…

QSTV, Webinars 28 May 2024

Partnering with QStory

In the final release of our new series capturing NatWest’s QStory experience, Simon Separghan, Former Managing Director of Customer Experience…

QSTV, Webinars 21 May 2024

AI in the Palm of Your Hand

In the second release of our new series capturing NatWest’s QStory experience, Simon Separghan, Former Managing Director of Customer Experience…

QSTV, Webinars 14 May 2024

Reducing Colleague Attrition with QStory

In the first release of our new series capturing NatWest’s QStory experience, Simon Separghan, Former Managing Director of Customer Experience…

Articles 30 Apr 2024

QStory Recognised Among UK’s Top 500 in UKII Intelligence Report

We are proud to announce that QStory is one of the top 500 innovative companies featured in the UK Innovation…

QSTV, Webinars 27 Oct 2023

Webinar – Presenting Agent Flex, QStory’s ground breaking new feature.

A look at how Agent Flex offers unparalleled flexibility.

Boy on holiday with Jet2 logo
Case studies, QSTV, Webinars 19 Sep 2023

Jet2 webinar: Lessons learnt from managing a home based workforce

Hear from Jet2’s Head of Forecasting, Planning and MI, Louise Smith.

Agent Flex
Articles 19 Sep 2023

Agent Empowerment Takes Centre Stage With QStory’s Agent Flex Software

In a groundbreaking stride towards enhancing the agent experience and transforming scheduling practices within contact centres, QStory proudly unveils Agent…

Articles 19 Sep 2023

Resilient Operations partner with QStory to help accelerate agent first workforce planning

QStory has signed a partnership agreement with Resident Operations to enable the optimisation of workforce performance in ways that not…

QSTV, Webinars 02 Jun 2023

Webinar – Why QStory is a Game Changer for the Agent Experience

This on-demand webinar, originally from The Forum’s Customer, Strategy and Planning conference, showcases all the ways QStory boosts agent engagement.

Articles 09 May 2023

QStory Receives Gold Medal for Sustainability from EcoVadis

EcoVadis is one of the world’s most comprehensive corporate sustainability rating tools – covering over 200 industries, 175 countries, and…

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