In the second release of our new series capturing NatWest’s QStory experience, Simon Separghan, Former Managing Director of Customer Experience & Contact at NatWest, discusses how QStory’s agent app informs and empowers colleagues to make their own decisions, from requesting shift swaps to booking holidays.
To learn more about QStory’s AI-powered platform and agent app, contact hello@qstory.ai or request a demo now!