From driving personalised service to unlocking new levels of operational efficiency, technology has the potential to transform the financial services industry.
In the second release of our new thought leadership video series, Simon Separghan, former Managing Director of Customer Experience & Contact at NatWest, discusses the incredible opportunities that disruptive technologies bring to the industry.
To learn more about how QStory supports clients such as NatWest and Nationwide in transforming their customer service operations, contact hello@qstory.ai or book a demo today.