QStory Receives Gold Medal for Sustainability from EcoVadis for 2024

QStory is excited to reveal that for the second year in a row we have been awarded a Gold Medal from EcoVadis, placing in the top 5% of companies. EcoVadis is one of the world’s most comprehensive corporate sustainability rating tools – covering over 220 industries, 180 countries, and more than 130,000 companies worldwide. 

Drawing on international Sustainability Development standards, such as the Global Reporting Initiative (GRI), the United Nations Global Compact, and ISO 26000 certification, the EcoVadis assessment is based on 21 sustainability criteria across four core themes: Environment, Labour & Human Rights, Ethics, and Sustainable Procurement. Businesses are reassessed each year to evaluate the extent to which sustainability and ethical practices inform their overall business model.

Our performance

Our 2024 assessment positions us in the 97th percentile of companies rated by EcoVadis and within the top 1% of companies in our industry, marking an improvement in our overall sustainability score from 2023. 

This year we’ve particularly excelled in the Ethics category of the assessment, achieving an impressive 90%. This score reflects our unwavering commitment to protecting all stakeholders and maintaining fairness in our operations. Additionally, we performed strongly in the Environment category, with a score of 80%, highlighting our advanced management system on environmental issues.

Our commitment to corporate social responsibility

We’re proud that EcoVadis recognizes the improvements we’re making within our business, reflecting our dedication to continuous improvement in our efforts and commitment to setting the standard for corporate social responsibility (CSR). 

The EcoVadis rating serves as both a benchmark for our progress and impact, and as a valuable source of insights for identifying improvement areas, enabling us to develop our corporate sustainability strategy.

We are delighted to once again be recognised by EcoVadis as one of the most highly rated partner companies on their platform. Our partnership journey with EcoVadis is now moving into its fourth year and what pleases me most is that across the journey this far we have successfully delivered year on year improvements against the benchmark. This represents a powerful affirmation of our steadfast commitment to sustainability and ethical practices. It not only validates our ongoing efforts to improve our CSR but also strengthens our relationships with clients who prioritize sustainable partnerships.

Back in 2021 we committed ourselves to improving our sustainability. In 2022 we became the first company in our industry to achieve certified carbon neutrality status, and later that year we secured our first EcoVadis rating which positioned QStory in the top 5% of over 130,000 companies that are rated on the EcoVadis platform – the world’s largest and most trusted provider of business sustainability ratings.

This achievement inspires us to continue driving forward with our sustainability initiatives and setting even higher standards for ourselves and the industry.”

Wayne Thornhill, CEO, QStory

Your better everyday

Get in touch to find out more about what we’re doing to drive sustainability across all areas of our business. And to see how our unique AI platform can transform your contact centre, book a demo today.

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