We are in uncharted territory with this ever evolving Coronavirus situation. After our CEO Paddy Coleman made the decision to…
Homeworking is one of those subjects that comes up year after year for contact centre managers. Long seen as a…
Company builds on its long-standing commitment to customer success. QStory, the UK’s first Real-Time WFM provider, has appointed Tony D’Cruze…
As part of my job, I introduce companies and individuals to our proposition. When I introduce the company QStory, people…
I recently learnt that Gartner are retiring the term Workforce Optimisation, and it made me consider what the term stands…
Our customers are telling us that what’s needed in call centres is WFM technology that enables flexible working conditions to…
When was the last time contact centre resource planning made a significant leap forward? As an industry, we’ve been “tinkering” around…
QStory Limited today announced SKWeston & Company (SKW) as a global reseller of its suite of award-winning, cloud-based intraday automation…
QStory Limited today announced Vintegrity Partners LLC as a global reseller of their suite of award-winning, cloud-based automation solutions. Vintegrity…
Request a demo
