On the 15th July 2026, QStory’s CEO & Co-Founder, Fiona Coleman, had the pleasure of collecting a Frost & Sullivan Best Practice Recognition award whilst attending Frost & Sullivan’s Executive Leadership Banquet in Orlando. The evening brought together global executives, innovators, and industry leaders to recognise organisations that are actively shaping the future of business.
“It was an honour to represent QStory at the Frost & Sullivan Best Practice Recognition award and celebrate the achievement alongside other industry-leading winners such as Transcom, Centrical and Fusion CX.”
Fiona Coleman, CEO and Co-Founder at QStory
The 2025 Europe Enabling Technology Leader award highlights our strong overall performance in the European workforce management (WFM) industry.
In reflection of QStory’s award, Alexander Michael, Vice President of ICT at Frost & Sullivan, commented in the official press release:
“The QStory platform embodies a fundamental shift in thinking: employee experience and business performance are not opposing forces but mutually reinforcing. By combining flexible technology with user-led innovation and cultural alignment, QStory delivers a workforce management solution that meets the complex demands of modern employers while empowering their teams to thrive.”
Alexander Michael, Vice President of ICT at Frost & Sullivan
That fundamental shift is at the heart of how we have evolved from our roots as a pioneer in intraday automation into a comprehensive, AI-driven WFM provider – whilst still committing to real-time management, employee engagement and schedule optimisation as the core pillars of our solution roadmap.
If you’d like to find out more about our WFM platform or the Frost & Sullivan award get in touch at hello@qstory.ai.