We love it when a plan comes together

We love it when a plan comes together but, truthfully, we also don’t sweat when it doesn’t. QStory will help you create schedules and shifts that meet your forecasted demand and we’ll also constantly adjust that plan to meet the reality as the reality happens, in the front office, the back office, in branches and field services.

Our scheduling system helps to:

  • Mitigate risks to service levels.
  • Eliminate threats to customer experience.
  • Create opportunities to do all the other things that you and your teams need to squeeze into their schedules.

 

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Meet your customers where (and when) they want to be met

Create forecasts and demand profiles in QStory. From there, our platform will produce fully optimised schedules and shift patterns that meet the needs of your operations, your teams and, most importantly, your customers, across any and all channels that you support.

Alternatively, you can import your existing forecasts or even integrate QStory with any other WFM platform.

For a more comprehensive run-through of our scheduling tools, feel free to get in touch with our team with your questions, or request a demo.

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