QStory simplifies post-merger operations by seamlessly connecting with multiple WFM and ACD platforms, giving you a single, unified view across all legacy systems. This means you can centralise your planning team from day one, using QStory to automate and optimise intraday decisions across the entire business. Crucially, you can directly compare the performance of each inherited platform in real-time — arming you with the data and insight needed to confidently reduce risk and give yourself enough time to choose the right IT stack for the future.
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