QStory matches your real supply with your real demand, highlighting your threats, and opportunities, and allowing you to take all remediation actions that you need to. Real-time adherence management allows you to see what’s happening, and our ‘nudges’ keep your team where you need them to be.
Our intraday feeds reforecast your day, and prioritise your customer service goals, maximising your outcomes and enabling you to take opportunities to deliver coaching, training, and one-to-ones in a single step.
Get your real-time teams back to being analysts, not administrators. QStory brings you all the information you need to make decisions, makes them actionable with a single click, and uses algorithms to automate teammate requests where it’s advantageous to your business.
of offline work automatically rescheduled to protect service levels each month
increase in adherence in year one with QStory
idle time repurposed for training and coaching each month
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