Tonight, Monday 21st September 2020, we are so proud that one of our customer’s Contact Centre’s General Managers, Louise Smith,…
Ben Drakeford at QStory At QStory we pride ourselves on being an innovative organisation that delivers solutions to increase the…
The quest for work life balance has been going for decades. Probably since a routine of 9-5 working was introduced…
Utilities – Good CX Matters! | Ben Drakeford at QStory As you may know I recently joined the QStory team….
Davies Hickman Partners and QStory join forces to gain key insights into the contact centre sector Hearing and understanding the…
QStory appoints Ben Drakeford to the business development team Drakeford joins as Business Development Executive QStory, a leading Real-Time Automation…
As customer experience continues to rise, in spite of COVID-19, the financial sector cannot rest on its laurels The latest…
Instead….establish a culture of employee engagement | Seb Clarke at QStory I am at an age when suddenly life has…
As the travel industry sees a bright light at the end of the COVID-19 tunnel, now more than ever the…
COVID-19 has changed the way customer service operations in the insurance sector work; these changes have created an opportunity to…
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