Earlier this year, QStory & Nationwide Building Society proudly received a Partnership Award at The Forum Awards. We recently caught…
QStory’s CEO & Co-Founder, Fiona Coleman, had the pleasure of collecting a Frost & Sullivan Best Practice Recognition award whilst…
When people talk about workforce scheduling in contact centers, they often assume there is a single “best practice” approach. The…
QStory is delighted to have been awarded the EcoVadis Silver Medal for 2026. This marks our fifth consecutive year receiving…
Read QStory’s 2026 ESG update on emissions reduction, employee wellbeing, ISO27001 renewal, ethical AI governance and responsible growth
On Wednesday, May 13th 2026, we gathered in London to mark a major milestone: 10 year anniversary of QStory.
Fiona Coleman, QStory Co-Founder & CEO, explores the rising financial costs of Agentic AI and the strategic necessity of balancing…
Barry Jones, Product Director at QStory, shares his thoughts on the critical shift from reactive intraday management, to proactive intraday…
QStory has officially been accredited by the Good Business Charter. The recognition reflects our commitment to doing business the right…
In partnership with Carbon Neutral Britain, QStory have completed an audit of our environmental footprint and offset our emissions through…
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