{"id":15592,"date":"2022-11-10T10:57:56","date_gmt":"2022-11-10T10:57:56","guid":{"rendered":"https:\/\/qstory.ai\/us\/?p=15592"},"modified":"2025-03-27T12:26:20","modified_gmt":"2025-03-27T12:26:20","slug":"video-wait-dont-i-already-have-ida-with-my-wfm-nope","status":"publish","type":"post","link":"https:\/\/qstory.ai\/us\/blog\/2022\/11\/10\/video-wait-dont-i-already-have-ida-with-my-wfm-nope\/","title":{"rendered":"Video &#8211; Wait&#8230;don&#8217;t I already have IDA with my WFM? Nope!"},"content":{"rendered":"\n<figure class=\"wp-block-embed is-type-rich is-provider-embed-handler wp-block-embed-embed-handler\"><div class=\"wp-block-embed__wrapper\">\n<div style=\"width: 640px;\" class=\"wp-video\"><!--[if lt IE 9]><script>document.createElement('video');<\/script><![endif]-->\n<video class=\"wp-video-shortcode\" id=\"video-15592-1\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/495124.fs1.hubspotusercontent-na1.net\/hubfs\/495124\/Videos\/DDS2E2.mp4?_=1\" \/><a href=\"https:\/\/495124.fs1.hubspotusercontent-na1.net\/hubfs\/495124\/Videos\/DDS2E2.mp4\">https:\/\/495124.fs1.hubspotusercontent-na1.net\/hubfs\/495124\/Videos\/DDS2E2.mp4<\/a><\/video><\/div>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":15593,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[33],"tags":[48,57,39],"industry":[],"class_list":["post-15592","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-qstv","tag-contact-centre-reporting","tag-data-analysis","tag-workforce-management"],"acf":[],"_links":{"self":[{"href":"https:\/\/qstory.ai\/us\/wp-json\/wp\/v2\/posts\/15592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qstory.ai\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/qstory.ai\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/qstory.ai\/us\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/qstory.ai\/us\/wp-json\/wp\/v2\/comments?post=15592"}],"version-history":[{"count":2,"href":"https:\/\/qstory.ai\/us\/wp-json\/wp\/v2\/posts\/15592\/revisions"}],"predecessor-version":[{"id":17046,"href":"https:\/\/qstory.ai\/us\/wp-json\/wp\/v2\/posts\/15592\/revisions\/17046"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/qstory.ai\/us\/wp-json\/wp\/v2\/media\/15593"}],"wp:attachment":[{"href":"https:\/\/qstory.ai\/us\/wp-json\/wp\/v2\/media?parent=15592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/qstory.ai\/us\/wp-json\/wp\/v2\/categories?post=15592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/qstory.ai\/us\/wp-json\/wp\/v2\/tags?post=15592"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/qstory.ai\/us\/wp-json\/wp\/v2\/industry?post=15592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}