{"id":18,"date":"2023-09-13T12:59:49","date_gmt":"2023-09-13T12:59:49","guid":{"rendered":"https:\/\/qstory.ai\/us\/?page_id=18"},"modified":"2026-05-20T17:00:33","modified_gmt":"2026-05-20T16:00:33","slug":"about-qstory","status":"publish","type":"page","link":"https:\/\/qstory.ai\/us\/about-qstory\/","title":{"rendered":"About QStory"},"content":{"rendered":"\r\n
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A Better Everyday<\/h1>\n

Our mission is to create a better everyday life for customer service professionals, by helping contact centers to become happier, more engaging and productive places to work.<\/p>\n<\/div>

Request demo<\/a><\/div>\t\t\t\t
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Release Your
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QStory\u2019s founders recognised that workforce management software, vital as it is, wasn\u2019t agile enough to react to the on-the-day reality of contact center operations.<\/p>\n

Solving that real-time challenge revealed a bigger truth \u2014 that the entire legacy WFM model was built on a foundation of compromise<\/span>. So, we built a new one<\/span>.<\/p>\n

Today, QStory is a complete, AI-driven WFM platform that ends the trade-off between operational performance, agent empowerment, and customer satisfaction, giving thousands of teams the tools to build a more resilient, agile operation.<\/p>\n\t\t\t<\/div>\r\n\r\n\t\t\t

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We genuinely care about contact center agents, and the teams and leaders that surround them. We can make thousands of people\u2019s lives better everyday.<\/p>\n<\/div>\r\n\t\t\t\t

Fiona Coleman<\/div>
CEO & Co-Founder<\/div>\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\n\n\r\n
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The Leadership Team
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