Fewer agents achieve more with intelligently adapted schedules.
QStory automatically moves people to busier queues and reschedules offline work to periods of spare capacity.
With more training and development, your agents become superagents.
Now they can expertly resolve customer queries first time.
Let your analysts and team leaders focus on what they do best.
Release your team members from manual processes and admin.
NatWest schedule 3,000 hours of additional training per month
Jet2 save 30 hours per month on reporting
Nationwide automatically approves 8,000 shift and break moves every month
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